Now here it is again, the all famous “outsourcing to India” topic which had taken the entire US by storm, quite literally after all the major MNCs started to outsource call centers jobs to India and the common people cried foul. what with the ever increasing number of jobless people in their own country.
But then none may deny the fact that this would save a lot of money either ways. There have been some serious considerations of outsourcing the British National Health Service (NHS) jobs to India. But then this might again not go down well with the people of Great Britain. Prime Minster David Cameron’s coalition government is actually considering this way for they are looking at desperately doing about £20-billion savings. If the plan is followed however this would have UK patients calling their own practitioners but then via India.
This is how they would have to fix an appointment with their doctors. NHS Shared Business Service (SBS) managing director John Neilson actually praised and lauded the Indian workers for their quality of services and dedication no less. It is a known fact that this is bound to be very much not favored by the British, but then millions of pounds could be effortlessly saved.
On part of the Indian call centre workers however, how would they be able to cope with the angry and desperate, at time seven cursing British people, is another story altogether. It is bound to be difficult on them, the Indian workers that is.
NHS Shared Business Services has already, to date, helped NHS in saving a good £50m and over. At the end of the day they seem to be looking at getting the best possible deals and value for money to the English tax payers. As of now, the SBS has about seven hundred employees in India.
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